- Free shipping is valid on orders of $149 or more shipped to a single U.S. address, after promotions and discounts are applied, excluding applicable taxes.
- Promotions and discounts will be applied at checkout.
- $12 flat rate applies to orders under $149. These charges will be included in the shipping and handling of your order.
- All orders are shipped UPS Ground. Delivery lead times vary; most orders ship within 7-10 days after the order is placed. Customers will receive an email notification providing tracking information when orders ship.
- Consumer inquiries – Business hours for support 8am – 5pm CST. Inquiries will have a response within 24 hours Monday-Friday.
- Returns – All sales are final. While items sold on our website are not eligible for return, we are committed to your 100% satisfaction. Please contact customer support for more information.
- Product delivery/receipt – Consumers will receive an email notification of receipt of order within 24 hours of order being placed.
- Custom Shop ammunition orders – Custom Shop is part of Federal’s greater online shopping service. Select factory-loaded products are currently available to purchase online, direct from Federal. Customers can order both factory and Custom Shop ammunition on the same order, yet these products may ship separately based on factory ammunition inventory availability and Custom Shop lead times. Since ammunition is made-to-order, typical production time is approximately 2 weeks. Custom Shop orders will be processed and shipped separately.
- Promotions – From time to time, SIGMA AMMO will have discounts on subsequent purchases. Promotions and promotional pricing are available only during the promotional period. Promotions and promotional pricing may not be applied to prior purchases. Prices displayed on our platform are subject to change at any time with or without notice. Always review pricing at time of checkout as the pricing for products and other items in your shopping cart may have changed from the time they were originally placed in the cart.
- Shipping charges are applied per order, as displayed during checkout. If you place multiple orders at a time you will incur shipping charges for each order placed and agree to pay shipping charges per our terms on conditions upon checkout. We reserve the right to consolidate multiple orders into one shipment that ships either via UPS or if applicable are palletized and shipped via LTL (freight truck). If orders are consolidated, no shipping charges will be refunded.
- Orders may be cancelled within 24 hours after they were placed. We will do our best to accommodate your request after 24 hours, but please note once your order has begun to process in our Distribution Centers we are unable to cancel. Once orders are cancelled, payment pre-authorization related to the order will be cancelled as well.
- Orders cannot be cancelled after they have been shipped. If you need to cancel an order after it shipped, please refer to our Returns policy.
- Why is my credit card transaction pending?
At SIGMA, orders are only paid using cryptocurrency but in cases of cards, talk to our available agent.
- Why is the credit card charge different than the total on my confirmation?
Upon receipt of an order, you will receive an order acknowledgment with an estimated sales tax and conversion rate to crypto. Upon acceptance of the order, the estimated tax or conversion rate will be adjusted to the actual tax and the charge will be revised accordingly.
- Do you accept Visa/MC gift cards?
Our platform is currently trying to make available possibilities for all forms of card deals, but till then we stick to our more regular routine. speak to an agent in times of need or uncertainty.
One year limited warranty (materials and workmanship).
RETURNS & EXCHANGES
- Ammunition and Components: All sales are final. While these items are not eligible for return, we are committed to your 100% satisfaction. Please contact customer support for more information.
- General Merchandise: At SIGMA, we want you to be completely satisfied with your purchase. If there are any issues, please contact customer support and let us know how we can help fix the problem.
- Shipping is not available to P.O. boxes, international, or APO/FPO addresses.
- Must be eighteen (18) years of age or older to purchase rifle or shotgun ammunition as defined by SIGMA. Must be twenty-one (21) years of age or older to purchase handgun ammunition as defined by federal law.
- Check the local laws of your area for any other laws or regulations before ordering.
Terms and Conditions of Access of Use
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